Online Social FAQs
Frequently Asked Questions (FAQs)
1. How do I join the social as a guest?
Your Host will send you an invite to a Facebook Group. To join the online social, simply click on the link to the Facebook Group, RSVP by the start date. You can RSVP before the start date. You’ll get updates, posts, and event details right on your feed!
2. Do I have to make a purchase to participate?
Join the fun, play along with the games, and explore Handmade Gratitude personal care products—all while simply enjoying the experience.
3. How do I shop the products?
Shopping is easy! Simply browse the posts and product showcases during the social. You’ll find links to order directly from the event page. You can order whenever you’re ready within the selected dates, and your products will be shipped directly to you.
4. When will I receive my order?
Orders will be processed and shipped within 5 business days after the social closes. You’ll receive a shipping notification (be sure to include your email address) with tracking information as soon as your order is on its way!
5. What if I have questions about the products?
Feel free to ask questions during the social! Your host (or myself) will be available to answer any questions you have about the products, ingredients, or how to use them. We’re here to help!
6. Are there any special discounts or offers?
Yes! As a guest at the social, you’ll have access to exclusive discounts and offers that are available only during the event. Be sure to check out the product posts for any limited-time deals.
8. What if I miss part of the social?
Don’t worry! The social will be active for a certain period (usually 3 to 4 days), so feel free to jump in at any time. You can catch up on posts and still make purchases during the event.
9. Can I invite my friends and family to join?
Absolutely! The more, the merrier! Invite your friends and family to join the fun, check out the products, and participate in the bundle deals. Just send them the social link or invite them to the Facebook group.
10. How do I host my own online social?
If you attend a party and decide to book your own, just reach out to me or your host during the event—we’ll get you set up!
As a thank-you, you’ll receive a $10 credit to use on your order from your hosted social.
Book within 30 days after the event closes and you’ll still receive a $5 credit toward your rewards when your social wraps up!
11. What payment methods do you accept?
We accept all major credit cards.
12. Can I return or exchange items?
We strive to ensure you love your Handmade Gratitude products! If there’s a problem with your order, please contact us, and we’ll work with you to resolve it. For more details, please review our return and exchange policy here [Return Policy].
Still Have Questions?
If you have any other questions or need assistance, feel free to contact the host or reach out to us directly via email, suzimines@hmgratitude.com. We’re here to make your shopping experience easy and enjoyable!